Terms of service

1. Overview
This website is operated by Prinseska. Throughout the site, the terms “we”, “us” and “our” refer to Prinseska. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
2. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.
3. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the phone number or billing address provided at the time the order was made.
4. Products and Health Disclaimers
Personal Care: Our products are for personal hygiene and care. Results may vary from person to person.
Returns: As stated in our Refund Policy, and according to Section 312g (2) No. 3 BGB, hygiene products cannot be returned once the seal is broken.
5. User Communications
For any inquiries, support, or complaints, you must contact us via the Live Chat available on our website or the Contact Form. We do not provide a direct public email for support to ensure all inquiries are tracked through our official onsite systems.
6. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Germany.
7. Contact Information
Questions about the Terms of Service should be sent to us via:
Live Chat
Contact Form
WhatsApp: +49 15566314002