Privacy policy

Last updated: December 21, 2025

1. General Information and Mandatory Information
The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.
2. Contact Information (Imprint / Impressum)
The party responsible for data processing on this website is:
Prinseska
WhatsApp +49 15566314002
Contact Method: To reach us regarding your data or any inquiries, please use the Live Chat feature available on our website or fill out the Contact Form on our "Contact Us" page.
3. Data Collection on Our Website
IP Address & Log Files: When you visit our website, our system automatically collects data and information from the computer system of the calling computer (e.g., your IP address) for security and technical reasons.
Cookies: Our website uses cookies to improve user experience and analyze traffic.
Platform Services: We use a professional e-commerce platform to provide our services and process your orders securely.
4. Special Provisions for Personal Care Products (Right of Withdrawal)
Exclusion of Return: According to Section 312g (2) No. 3 of the German Civil Code (BGB), the right of withdrawal does not apply to contracts for the delivery of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery.
Hygiene Standard: For our personal care and hygiene products, returns are strictly prohibited once the product packaging has been opened or the seal broken.
Return Procedure: If you believe you have a valid reason for a return, you must contact Prinseska directly via the Live Chat or the Contact Form. Any return is subject to our explicit prior approval.
5. Data Protection Rights (GDPR)
As a user, you have the right to receive information free of charge about the origin, recipient, and purpose of your stored personal data at any time. You also have a right to request the correction, blocking, or deletion of this data.
6. Encryption
This site uses industry-standard encryption (SSL/TLS) for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us.